When you use our web hosting services, we may collect certain personal information such as your name, email address, phone number, and billing information. This information is used to create your account, process payments, and provide you with customer support. We do not sell or share your personal information with third parties except as required by law or as necessary to provide our services to you.
We also take the security of your website and data seriously. Our Linux web hosting service in Pakistan uses industry-standard security measures such as firewalls and SSL certificates to protect your information from unauthorized access and hacking attempts. We also regularly update our systems and software to ensure that they are protected against the latest threats.
Additionally, we comply with all applicable laws and regulations related to privacy and data protection, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information we collect
At FASTXHOST, we may collect personal information such as your name, contact information, billing information, and usage data when you use our services. This information is used to set up and manage your account, provide customer support, process payments, and improve our services. We may also collect technical data such as IP address, browser type, and operating system to troubleshoot and improve our website and hosting service. Rest assured that we take the protection of your personal information seriously and it will not be shared or sold to third parties without your consent, except as required by law.
How we use your information
We use the information we collect in various ways, including to:
- Operating and maintaining our website
- Enhancing and personalizing our website
- Analyzing usage of our website
- Creating new products and services
- Communicating with you for customer service
- Updates, marketing and promotional activities
- Sending out emails and preventing fraud.
fastxhost follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Web beacons, also known as clear GIFs or pixel tags, are used to track the actions of users on our website. They allow us to see which pages are being viewed and how users interact with our website. This information helps us to improve the user experience and to personalize our services.
Google DoubleClick DART Cookie
Advertising Partners Privacy Policies
Note that fastxhost has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
CCPA Privacy Rights (Do Not Sell My Personal Information)
As per the California Consumer Privacy Act (CCPA), California residents have certain rights with regard to their personal data, including the right to:
- Obtain information about the categories and specific pieces of personal data we have collected about them.
- Request the deletion of personal data that we have collected.
- Request that we do not sell their personal data.
If you wish to exercise any of these rights, please reach out to us and we will respond within one month.
GDPR Data Protection Rights
We want to ensure that you are fully informed about your rights related to data protection. As a user, you have the following rights:
- The right to access – you have the right to request copies of your personal data. We may charge a small fee for this service.
- The right to rectification – you have the right to request that we correct any inaccurate information related to you. You also have the right to request that we complete any incomplete information.
- The right to erasure – you have the right to request that we delete your personal data under certain conditions.
- The right to restrict processing – you have the right to request that we limit the way we process your personal data under certain conditions.
- The right to object to processing – you have the right to object to the processing of your personal data under certain conditions.
- The right to data portability – you have the right to request that we transfer your personal data to another organization or directly to you under certain conditions.
In case of a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
At FASTXHOST, we prioritize the safety and protection of children when using the internet. We recommend parents and guardians to monitor and guide their children’s online activities. We do not intentionally collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information to us, please contact us immediately and we will take necessary actions to remove it from our records as soon as possible.